Install the app and turn on alerts

Alerts let your device ping you when a call-back comes in, or when a technician is on the way, even when the app is closed.

iPhone / iPad

Needed for alerts. Needs iOS 16.4 or newer.

  1. Open this site in Safari.
  2. Tap the Share button: the square with an arrow pointing up (bottom of the screen on iPhone, top right on iPad). If you don't see it, tap ••• first.
  3. Scroll down and tap Add to Home Screen.
  4. If you see Open as Web App, leave it on. Tap Add.
  5. Close Safari. Open the app from its new icon on your Home Screen.
  6. Sign in again with the 6-digit code. (The Home Screen app has its own sign-in.)
  7. Tap Install & alerts at the top, then Turn on alerts below, then Allow.

Android (Chrome)

  1. Open this site in Chrome.
  2. Tap ⋮ (top right).
  3. Tap Add to Home screen, then Install (it may say Install app).
  4. Open the app from its new icon and sign in.
  5. Tap Turn on alerts below, then Allow.

Computer (Chrome or Edge)

  1. Sign in.
  2. Click Turn on alerts below, then Allow.
  3. Installing is optional on a computer: click the install icon at the right end of the address bar.

Private / InPrivate / Incognito windows can't get alerts.

Sign in first, then come back to this page to turn on alerts.

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